These Terms of Service ("Terms") govern your purchase of the Med Spa Growth Teardown ("the Teardown") from GlowBeat Media, a brand operated by MALB Visionary Marketing LLC ("GlowBeat Media," "we," "us," or "our"). By purchasing the Teardown, you ("you," "the client") agree to these Terms.
1 What you are purchasing
The Teardown is a one-time, fixed-scope diagnostic analysis of a single med spa business. It evaluates publicly available information including the business's online presence, social content, service mix, pricing, and related marketing factors, and delivers findings and recommendations as a branded PDF report along with a one-page priority action sheet.
The Teardown is an informational and advisory work product. It is not marketing services, account management, implementation, legal advice, financial advice, or medical advice. We analyze and advise; we do not execute changes on your behalf.
2 The intake form is required
After purchase, you must complete our intake form to provide the information we need to perform your Teardown. The intake form is available at tally.so/r/EkgPeA and is also linked from your payment confirmation.
We cannot begin work until the intake form is received and complete. If your submission is missing information needed to complete the analysis, we may contact you once to request it.
3 Delivery timeline
Your Teardown will be delivered within five (5) business days (Monday through Friday, excluding U.S. federal holidays) of our receipt of your completed intake form.
The delivery clock starts when we receive your completed intake form, not at the time of purchase. If your intake form is incomplete or we are awaiting requested information from you, the timeline pauses until the required information is received.
4 If you do not complete the intake form
If you have not completed the intake form, we will send you up to three (3) reminders to do so. If the intake form remains incomplete thirty (30) days after your purchase despite these reminders, the engagement will be considered fulfilled, your purchase will be treated as complete, and no refund will be due.
This clause exists because we reserve capacity and are ready to perform your Teardown as soon as you provide the required information. We cannot hold an engagement open indefinitely.
5 Refund policy
All sales are final once work has begun. Because the Teardown is custom analysis prepared specifically for your business, refunds are not available after your intake form is received and work has started.
If you change your mind before submitting your intake form, you may request a full refund by emailing hello@glowbeatmedia.com within seven (7) days of your purchase. Refund requests after work has begun, or after the intake form has been submitted, will not be granted.
This refund window does not apply where a purchase is treated as fulfilled under Section 4 (non-completion of the intake form).
6 Post-delivery scope
After delivery, you are entitled to one round of written clarifying questions regarding your Teardown, submitted within seven (7) days of delivery. This is the entire scope of post-delivery support included in your purchase.
The Teardown does not include calls, meetings, implementation, revisions, ongoing advising, or any continuing relationship. Additional work, if you want it, would be a separate engagement.
7 Your responsibilities
- You confirm that you are authorized to request an analysis of the business you submit and to share the information you provide.
- You are responsible for the accuracy of the information you submit in the intake form.
- You understand that our analysis relies in part on publicly available information and on what you provide, and that recommendations are advisory.
8 No guarantee of results
The Teardown provides analysis and recommendations based on our professional judgment. We do not guarantee any particular business outcome, including but not limited to increased bookings, revenue, patients, followers, reviews, or search ranking. Results depend on factors outside our control, including whether and how you implement the recommendations.
9 Intellectual property
Upon full payment, you receive a license to use the delivered Teardown report and action sheet for your own business purposes. GlowBeat Media retains ownership of its underlying frameworks, methodology, templates, and any general know-how used to produce the Teardown. You may not resell, republish, or redistribute the Teardown as a standalone product.
10 Limitation of liability
To the maximum extent permitted by law, GlowBeat Media's total liability arising out of or relating to your purchase of the Teardown will not exceed the amount you paid for it. We are not liable for indirect, incidental, consequential, or punitive damages. Nothing in these Terms limits liability that cannot be limited under applicable law.
11 Governing law and venue
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or your purchase will be brought exclusively in the state or federal courts located in Williamson County, Tennessee, and you consent to the jurisdiction of those courts.
12 Changes to these Terms
We may update these Terms from time to time. The version in effect at the time of your purchase governs your purchase. The effective date at the top of this page reflects the current version.
13 Contact
Questions about these Terms or your purchase can be sent to hello@glowbeatmedia.com.
GlowBeat Media is a brand operated by MALB Visionary Marketing LLC, 2000 Mallory Lane, Suite 290, Franklin, TN 37067.